Terms of Service

Effective Date: March 22, 2026  |  Last Updated: March 22, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("User," "Customer," or "you") and Imos Pizza ("Company," "we," "us," or "our"), governing your access to and use of the website imosspizz.top and all related services, features, content, and functionality offered through or in connection with the Site.

By accessing this Site, creating an account, placing an order, or otherwise interacting with our online or in-store services, you represent and warrant that:

• You are at least eighteen (18) years of age, or if you are between the ages of thirteen (13) and seventeen (17), that you are accessing this Site with the full knowledge, supervision, and consent of a parent or legal guardian who also agrees to these Terms on your behalf;
• You have the legal capacity and authority to enter into a binding contract under applicable United States law;
• You are not barred or otherwise legally prohibited from accessing or using the Site or our services under any applicable federal, state, or local law;
• You will use the Site and our services only for lawful purposes and in strict accordance with these Terms.

Your continued use of the Site following the posting of any updates or changes to these Terms constitutes your acceptance of such changes. We recommend that you review these Terms periodically to stay informed of any modifications.

2. Description of Services

Imos Pizza is a food service business that offers customers the ability to browse our menu, place orders for pickup or delivery, create user accounts, and engage with our brand through our website at imosspizz.top. Our services include, but are not limited to:

• Online Ordering: Customers may browse our menu and place orders for food and beverages, including pizza, appetizers, sides, beverages, and other available menu items, for delivery or in-store pickup.
• Account Management: Users may register for an account to save order preferences, view order history, and manage personal and payment information.
• Promotions and Offers: From time to time, we may offer special promotions, discounts, loyalty programs, coupon codes, or limited-time deals through the Site.
• Customer Support: We provide customer assistance via email and other channels listed on our Site to address questions, concerns, and feedback related to orders and services.
• Informational Content: The Site provides general information about our business, menu, ingredients, allergen information (to the extent available), store locations, hours of operation, and contact details.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice to you. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

All menu items, prices, and availability are subject to change at any time without prior notice. Product descriptions, images, and other content displayed on the Site are for illustrative purposes only and may not perfectly represent the final product delivered or available for pickup.

3. User Obligations and Prohibited Activities

3.1 User Responsibilities

As a condition of using this Site and our services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order, including your name, delivery address, contact information, and payment details;
• Maintain the security and confidentiality of your account credentials, including your username and password;
• Promptly notify us at [email protected] if you become aware of any unauthorized access to or use of your account;
• Update your account information to ensure it remains accurate and complete;
• Comply with all applicable federal, state, and local laws and regulations in connection with your use of the Site and our services;
• Use the Site and services solely for personal, non-commercial purposes unless expressly authorized in writing by Imos Pizza.

3.2 Prohibited Activities

You agree that you will not, under any circumstances:

• Use the Site for any unlawful purpose or in violation of any federal, state, or local law or regulation, including but not limited to the Federal Trade Commission Act (FTC Act) and any applicable consumer protection statutes;
• Engage in any fraudulent activity, including placing false or unauthorized orders, submitting fraudulent payment information, or impersonating any person or entity;
• Attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site, through hacking, password mining, or any other illegitimate means;
• Transmit any viruses, malware, spyware, ransomware, or other harmful, disruptive, or destructive code or files through or in connection with the Site;
• Use any automated means, including bots, scrapers, spiders, or crawlers, to access, monitor, or copy any content or information from the Site without our express prior written consent;
• Interfere with or disrupt the integrity, performance, or availability of the Site or any servers or networks connected to the Site;
• Post, upload, or transmit any content that is defamatory, obscene, threatening, harassing, hateful, racially or ethnically offensive, or otherwise objectionable;
• Use the Site in any manner that could damage, disable, overburden, or impair our servers or infrastructure;
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or its content for any commercial purpose without our express prior written authorization;
• Collect, harvest, or store personal information about other users without their express consent;
• Circumvent or attempt to circumvent any security or access control measures implemented on the Site;
• Place orders with no genuine intent to complete purchase or accept delivery, or systematically cancel orders to abuse promotional programs;
• Abuse, threaten, or harass any employee, representative, or agent of Imos Pizza.

We reserve the right, in our sole discretion, to terminate your account, cancel any pending orders, and refuse service to any user who we reasonably believe has engaged in any prohibited activity.

4. Account Registration and Security

To access certain features of the Site, including online ordering, you may be required to register for an account. When you register, you agree to provide truthful, accurate, current, and complete information as prompted by the registration form. You are solely responsible for all activity that occurs under your account, whether or not you have authorized such activity.

You must not share your account credentials with any third party or allow any third party to access your account. If you suspect that your account has been compromised or that there has been unauthorized use of your password, you must notify us immediately at [email protected]. We will not be liable for any loss or damage arising from your failure to safeguard your account credentials.

We reserve the right to suspend or terminate any account at our sole discretion, including accounts that we determine have been used in violation of these Terms.

5. Ordering, Pricing, and Payment Terms

5.1 Placing Orders

When you place an order through imosspizz.top, you are making an offer to purchase the items in your cart subject to these Terms. All orders are subject to acceptance by Imos Pizza. We reserve the right to refuse or cancel any order at any time for reasons including, but not limited to, product unavailability, errors in product or pricing information, or suspected fraudulent activity.

Once your order is confirmed, you will receive an electronic confirmation to the email address you provided. This confirmation constitutes our acceptance of your order and forms a binding contract for the purchase of the specified items at the stated price.

5.2 Pricing

All prices displayed on the Site are in United States Dollars (USD). Prices are subject to change at any time without prior notice. The price charged for an order will be the price displayed at the time the order is placed. Applicable taxes, delivery fees, and any other applicable charges will be calculated and displayed prior to your final submission of the order.

We make every effort to ensure that the prices listed on the Site are accurate; however, errors may occur. In the event of a pricing error, we reserve the right to cancel your order and issue a full refund of any amount charged.

5.3 Payment

We accept payment through the methods specified on the Site at the time of your order, which may include major credit and debit cards and other approved electronic payment methods. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and that the information you provide is accurate and complete.

All payment transactions are processed through secure third-party payment processors. We do not store complete credit or debit card numbers on our servers. We are not responsible for any errors or failures by third-party payment processors.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. If you have a concern about the quality or accuracy of your order, please contact us promptly at [email protected]. We will review each situation on a case-by-case basis and, where appropriate, may offer a refund, credit, or replacement at our sole discretion.

6. Allergen and Nutritional Information

Imos Pizza makes reasonable efforts to provide allergen and nutritional information on our Site where available. However, we cannot guarantee that such information is complete, accurate, or up to date at all times. Our food products are prepared in facilities that may handle common allergens, including but not limited to wheat, dairy, eggs, soy, tree nuts, peanuts, fish, and shellfish. Cross-contamination may occur.

If you have a food allergy, sensitivity, or dietary restriction, it is your sole responsibility to review all applicable ingredient and allergen information and to contact us directly before placing your order. We strongly encourage customers with severe allergies to exercise extreme caution. We shall not be liable for any adverse reactions arising from the consumption of our products by customers who have known or unknown food allergies or sensitivities.

7. Intellectual Property Rights

All content, materials, and features available on the Site, including but not limited to text, graphics, logos, icons, photographs, images, audio clips, digital downloads, data compilations, software, and the overall look and feel of the Site (collectively, "Content"), are the exclusive property of Imos Pizza or its content suppliers and licensors and are protected under the intellectual property laws of the United States, including federal copyright law, trademark law, and trade dress law, as well as applicable international conventions.

The Imos Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Imos Pizza or its affiliates or licensors. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its Content solely for your personal, non-commercial use in connection with placing orders and using our services. This license does not include the right to:

• Modify, reproduce, distribute, display, or transmit any Content from the Site;
• Create derivative works based on any Content;
• Use any data mining, robots, or similar data gathering or extraction tools;
• Use the Site or its Content for any commercial purpose or for any public display, whether commercial or non-commercial, without our express prior written consent.

Any unauthorized use of our intellectual property will constitute a material breach of these Terms and may violate applicable copyright, trademark, and other laws. We reserve all rights not expressly granted in these Terms.

8. Third-Party Links and Services

The Site may contain links to third-party websites, applications, or services that are not owned or controlled by Imos Pizza. We provide such links for your convenience only and do not endorse, control, or take responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Imos Pizza shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any content, goods, or services available on or through any such third-party website or service. We strongly encourage you to review the terms and privacy policies of any third-party websites you visit.

9. Disclaimers — "As-Is" Basis

10. Limitation of Liability

11. Indemnification

You agree to indemnify, defend, and hold harmless Imos Pizza and its respective officers, directors, shareholders, employees, agents, contractors, licensors, suppliers, successors, and assigns (collectively, "Indemnified Parties") from and against any and all claims, demands, actions, losses, liabilities, costs, damages, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:

• Your access to or use of the Site or our services;
• Your violation of these Terms or any applicable federal, state, or local law or regulation;
• Your violation of any third-party rights, including without limitation any intellectual property right, privacy right, or contractual right;
• Any false, inaccurate, or misleading information submitted by you through the Site;
• Any unauthorized or fraudulent use of your account;
• Any breach of your representations and warranties made under these Terms;
• Any content you submit, post, transmit, or otherwise make available through the Site.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with us in asserting any available defenses. You agree not to settle any matter subject to indemnification without the prior written consent of Imos Pizza.

12. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, disclose, and safeguard personal information you provide to us through the Site. By agreeing to these Terms, you also acknowledge and agree to the terms of our Privacy Policy.

To the extent that our business or the Site serves residents of California, we comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as applicable. California residents may have additional rights with respect to their personal information, including the right to know, the right to delete, and the right to opt out of the sale of personal information.

Additionally, our collection and use of your information is subject to and governed by the Federal Trade Commission Act (FTC Act) and FTC regulations regarding unfair or deceptive acts or practices, ensuring that our data practices are fair, transparent, and not misleading to consumers.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or our services shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Imos Pizza maintains its principal place of business, without regard to conflict of law principles that would require the application of the laws of any other jurisdiction.

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States. You hereby consent to the personal jurisdiction of such courts and waive any objection to the laying of venue of any such action or proceeding in such courts.

You also agree that, regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Site or these Terms must be filed within one (1) year after such claim or cause of action arose, or it shall be forever barred.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first attempt to resolve any dispute, claim, or controversy informally by contacting Imos Pizza at [email protected] and providing a written description of your claim and the relief you seek. We will attempt to resolve the dispute informally within thirty (30) days of receipt of your notice. If the parties are unable to resolve the dispute within that period, either party may pursue the dispute through formal channels as described below.

14.2 Binding Arbitration

EXCEPT FOR CLAIMS THAT QUALIFY FOR RESOLUTION IN SMALL CLAIMS COURT, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, OR TO THE USE OF THE SITE OR SERVICES, SHALL BE SETTLED BY BINDING ARBITRATION IN ACCORDANCE WITH THE COMMERCIAL ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION (AAA), RATHER THAN IN COURT. THE FEDERAL ARBITRATION ACT (FAA), 9 U.S.C. § 1 ET SEQ., SHALL GOVERN THE INTERPRETATION AND ENFORCEMENT OF THIS ARBITRATION PROVISION.

The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The costs of arbitration, including the arbitrator's fees, shall be allocated in accordance with the AAA Commercial Arbitration Rules.

14.3 Class Action Waiver

YOU AND IMOS PIZZA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, CLASS ARBITRATION, CONSOLIDATED, REPRESENTATIVE, OR COLLECTIVE PROCEEDING. FURTHER, UNLESS BOTH YOU AND IMOS PIZZA AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.

14.4 Opt-Out Right

You have the right to opt out of the binding arbitration provision and class action waiver set forth in this Section 14 by sending written notice of your decision to opt out to [email protected] within thirty (30) days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of arbitration.

15. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use the Site or maintain an account with us. You may terminate your account and your relationship with us at any time by discontinuing use of the Site and, if applicable, contacting us to request deletion of your account.

We reserve the right, at our sole and absolute discretion, to suspend or terminate your account or your access to the Site, with or without prior notice and without liability to you, for any reason whatsoever, including but not limited to:

• Your violation of any provision of these Terms;
• Fraudulent, abusive, or otherwise illegal activity on your part;
• Conduct that we believe is harmful to other users, third parties, or the interests of Imos Pizza;
• At our business discretion for any or no reason.

Upon termination of your account or access to the Site for any reason:

• All licenses and rights granted to you under these Terms will immediately terminate;
• You must cease all use of the Site and any Content obtained from the Site;
• Any provisions of these Terms that by their nature should survive termination shall survive, including Sections 7 (Intellectual Property Rights), 9 (Disclaimers), 10 (Limitation of Liability), 11 (Indemnification), 13 (Governing Law), and 14 (Dispute Resolution).

16. Changes to Terms

Imos Pizza reserves the right to modify, update, or revise these Terms of Service at any time, at our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page. In some cases, we may provide additional notice of significant changes, such as by posting a notice on the Site or by sending you an email notification to the address associated with your account.

Your continued access to or use of the Site or our services following the effective date of any such changes constitutes your binding acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Site and, if applicable, close your account.

We encourage you to review these Terms regularly to ensure that you are aware of any changes. Changes will not apply retroactively and will become effective no sooner than the date on which they are posted.

17. Severability

If any provision of these Terms is held by a court of competent jurisdiction or arbitrator to be invalid, illegal, void, unenforceable, or contrary to public policy for any reason, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, or, if such modification is not possible, such provision shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, and enforceability of the remaining provisions of these Terms, which shall continue in full force and effect as if such invalid, illegal, or unenforceable provision had never been part of these Terms.

18. Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by a duly authorized representative of Imos Pizza. No waiver of any breach or default shall be deemed a waiver of any subsequent breach or default of the same or any other provision.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by us on the Site, constitute the entire agreement between you and Imos Pizza with respect to your use of the Site and our services. These Terms supersede and replace all prior or contemporaneous understandings, agreements, negotiations, representations, and warranties, whether written or oral, between you and Imos Pizza regarding the subject matter hereof.

No modification of these Terms shall be valid unless made in writing and signed by an authorized representative of Imos Pizza, except as otherwise expressly provided herein.

20. Force Majeure

Imos Pizza shall not be liable for any failure or delay in performance of our obligations under these Terms resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics or epidemics, governmental actions or restrictions, war, civil unrest, terrorism, labor disputes or strikes, power outages, telecommunications failures, internet service disruptions, or any other event beyond our reasonable control ("Force Majeure Event"). In the event of a Force Majeure Event, our obligations under these Terms shall be suspended for the duration of such event, and we will use commercially reasonable efforts to resume performance as soon as practicable.

21. Electronic Communications

By using the Site and providing your email address, you consent to receive electronic communications from Imos Pizza. These communications may include order confirmations, receipts, promotional offers, and updates regarding your account or our services. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing, to the fullest extent permitted by applicable law.

If you wish to opt out of marketing or promotional communications, you may do so by following the unsubscribe instructions contained in those communications or by contacting us directly at [email protected]. Please note that even if you opt out of marketing communications, you may still receive transactional communications related to your orders or account.

22. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, or if you need to contact us for any reason related to our services, please reach out to us using the information below:

These Terms of Service were last reviewed and updated on March 22, 2026.